BridgeTrak Help Desk Software 7.0 Build

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•  Description: Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
  

• Platform:	WinXP, Windows2000, Windows2003

DTMS Issue Control 1.5

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•  Description: Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
  

• Platform:	WinNT 4.x, Windows2000, WinXP, Vista, Windows2003

Responsive Knowledgebase 1.01

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•  Description: Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
  

• Platform:	Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000

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