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Description: Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email.
Platform: WinXP, Windows2003, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Ultimate x64

Description: Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money while delivering higher levels of customer satisfaction. Worth it? Return on investments often are 1,000%. Any business today must get customer service right or will not be around tomorrow.

Platform:	Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Busine

Description: AceText extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Use templates to quickly communicate via email or instant messaging. Never again type in the same message twice. Store and move around blocks of text to easily edit complex documents. Drag and drop text from web sites and compile research. Instantly find previously saved snippets.

Platform:	Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x6

Description: FAQ Software - The Asp.Net Faq Manager is an FAQ software web application that will help you to effectively set up and manage an online archive of frequently asked questions on your website. Providing only the necessary features, the Asp.Net Faq Manager is an easy to use and simple FAQ software solution.

Platform:	Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Busine

Description: FAQGenie is a tool that takes the hassle out of writing and maintaining a FAQ on a website. You simply enter your questions and answers, arrange them according to your preferences, select a suitable layout and with a click you have a professional looking FAQ page. You have the option to have the document on a single page or in frames. You can have the answers all on a single page or one per page. Import existing FAQs for easier management.
Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP

Description: Easy and powerful FAQ document management tool. XML technology enables you to customize final output with using your own XSL.
Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003

Description: Audio2VCD lets you convert your audio files into the MPEG Audio format required by the VideoCDs (VCD and SVCD).
User rating: 5.0 out of 5.0 [1 vote]

Description: Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
Platform: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003

Description: Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.
Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000

Description: Txt2Htm2Chm is a template-based text to html converter that easily convert text files to a set of good organized HTML files such as chm project, webhelp, html ebook, faq and single html(can be easily converted to Word Document or PDF). These HTML files can be directly used in web site or be converted to CHM files.
Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003